New "roaming" rules for the EU and the EEA come into force on July 1

2022-06-30 19:48:51 By : Mr. Winnie Lee

Brussels, June 30.On July 1, the new improved roaming regulation will come into force, which will allow travelers from the European Union (EU) and the European Economic Area (EEA), both companies and citizens, "to enjoy until 2032 a better experience in roaming, with the same quality as in their country of origin", the Commission announced on Thursday.The new rules also guarantee better access to emergency communications and greater clarity in the information on those services that may be subject to additional fees, added the Community Executive.The regulations in force until now, baptized as "Roam-like-at-home", already allowed making calls, sending text messages (SMS and similar) and browsing abroad without extra costs and with the same conditions as in the territory of source.With the new regulations, operators must warn their customers when they connect to a non-terrestrial network (normally much more expensive than the usual ones) and will be forced to automatically interrupt mobile services through these networks if they reach surcharges greater than 50 euros or other predefined limits."This is a very tangible benefit of our single European market. The extension of these rules will keep prices competitive between operators and allow consumers to continue to enjoy free roaming services for the next 10 years," said the executive vice president for a Europe adapted to the digital age, Margrethe Vestager.For his part, Thierry Breton, Commissioner for the Internal Market, said: "Remember when we had to turn off mobile data when traveling in Europe so as not to end up with a huge roaming bill? Well, this is history. And we intend to keep it that way by least for the next 10 years. Better speed, more transparency: we continue to make life better for EU citizens."In the last Eurobarometer of February 2021, 33% of those surveyed who traveled abroad claimed to have a lower mobile Internet speed than they used to have at home, and 28% had a lower network standard abroad (i.e. say, a 3G network instead of 4G).The previous roaming regulation expired on June 30, 2020, so the EC proposed a new regulation in February last year so that users in Europe could stay connected at no additional cost when they moved through the Member States.EFE

llTo(duration=200)" class="scrollToTop">Top